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CANADIAN LOCAL TELECOM AND VoIP SERVICES MARKET REPORT

 


2009 EDITION

 

 

 

NBI/Michael Sone Associates
193 Church Street
Toronto, Ontario
M5B 1Y7
Telephone 416-360-0424
e-mail msone@nbicanada.com


December 2009

 

 


 

Table of Contents

 

Section  Page
About This Report v
1.0           INTRODUCTION 7
2.0           LOCAL SERVICES MARKET PARTICIPANTS 9
3.0           THE LOCAL SERVICES MARKET SIZED 11
      3.1           Clarification and Definition 11
      3.2           Overview 11
      3.3           ILEC and Competitor Specifics 13
      3.4           Growth Forecast 14
4.0           TRENDS IN THE COMPETITIVE LOCAL MARKET 26
      4.1           Over the Top and Under the Table 26
      4.2           Hosted Solutions 27
      4.3           Wireless Substitution 28
5.0           CORPORATE PROFILES 31
      5.1 Aliant 31
      5.2 Bell 36
      5.3 Bell in the West 44
      5.4 Cogeco 46
      5.5 EastLink 48
      5.6 MTS Allstream 51
      5.7 Primus 59
      5.8 Rogers Telecom 64
      5.9 Shaw 69
      5.10 TELUS - the ILEC and the CLEC 72
      5.10.1 TELUS - the ILEC 73
      5.10.2 TELUS – the CLEC 79
      5.11 Videotron 81
      5.12 Vonage 85

 


List of Exhibits

Exhibit

Page
Exhibit 1
Wireline Local Access Lines by Province (as of December 31, 2008) 18
Exhibit 2
Wireline Local Access Lines by City (CMA) (as of December 31, 2008) 18
Exhibit 3
Projected ILEC Share of Wireline Local Access Lines by City (CMA) (as of December 31, 2009) 19
Exhibit 4
ILEC Wireline Local Access Lines (2007–2012) 20
Exhibit 5
Lines Serving ILEC Customers (2007–2012)
20
Exhibit 6
Total ILEC Local Services Revenue (2007–2012)
20
Exhibit 7
Competitor Share of Total Wireline Local Access Lines (2007–2012)
21
Exhibit 8
Competitor Share of Total Wireline Local access Revenue (2007–2012)  
21
Exhibit 9
Wireline Residential Lines & Revenues, by non-ilec competitor, (2007–2009)
21
Exhibit 10
Wireline Business Lines & Revenues by non-ilec competitor, (2007–2009)
22
Exhibit 11
Wireline Access Line Share by Segment, total market, (2007–2012)
22
Exhibit 12
Revenue Share by Segment, total market, (2007–2012)
23
Exhibit 13
Residential and business line share, by Participant, (2007-2012)
23
Exhibit 14
VoIP Residential Subscribers & Business Lines, by Participant, (2007–2012)
24
Exhibit 15
VoIP Residential Sub & Business Line Share, by Participant, (2007–2012)
24
Exhibit 16
VoIP residential and business revenues, by participant, (2007-2012)
25
Exhibit 17
Competitor Gains vs. ILEC Losses, Residential Lines, (2008-2012)
29
Exhibit 18
Bell Aliant: Rate of Decline of residential Lines vs. Revenues, (2008-2009)
31
Exhibit 19
Bell Aliant Results and Forecast (2007–2009)
34
Exhibit 20
Bell Aliant optional feature penetration (2007-2009)
35
Exhibit 21
Bell Canada’s residential and business Bundles
41
Exhibit 22
Bell Canada Results and Forecast (2007–2009)
42
Exhibit 23
Bell Canada optional feature penetration (2007-2009)
43
Exhibit 24
MTS Allstream Results and Forecast ILEC (2007–2009)
53
Exhibit 25
MTS Allstream optional feature penetration (2007-2009)
54
Exhibit 26
MTS Allstream Results and Forecast CLEC (2007–2009)
58
Exhibit 27
Rogers Circuit Switched vs. Cable Telephony Lines, 2008-2010
66
Exhibit 28
Telus Business and Residential Bundles
76
Exhibit 29
Telus (ILEC) Results and Forecast (2007– 2009)
77
Exhibit 30
Telus (ilec alta. & b.c.) optional features penetration (2007-2009)
78

 


 

About This Report

 

This is NBI/Michael Sone Associates’ eleventh report on the Canadian Local Telecom Services Market.  The extensive primary research that is the hallmark of all NBI/Michael Sone Associates’ reports was carried out over the past several months as the Local Services Market has undergone many changes.  Information, both quantitative and qualitative, was analyzed and organized so as to provide the reader with a detailed understanding of the background, current state and probable future of the local services sector. The final product, Canadian Local Telecom and VoIP Services Market Report, 2009 Edition, is the most detailed research report available on this industry.

The local services market will experience a myriad of developments over the coming months that NBI/Michael Sone Associates will continue to track. 

Following an introduction and definition of Local and VoIP services and participant sectors in Sections 1 and 2, NBI/Michael Sone Associates provides detailed quantitative data in Section 3 that measures the size of the market, the growth for incumbents and new entrants in both the business and residential sectors over a six-year period (2007 to 2012), and forecasts the share of the market by lines and revenues to be held by the various participants. Included as well are forecasts for the VoIP market, segmented by industry sector (ILEC, cableco, etc.) and by business versus consumer. (It should be noted that all reference to “lines” within the report refers to wireline local access lines unless explicitly stated otherwise.)

Section 4 looks at some the current trends within the market among various industry segments.

Section 5 presents the all-important Corporate Profiles (12 in total) that provide a wealth of qualitative and quantitative information including marketing strategy, product development, competitive positioning, bundles, pricing and impacts of regulatory developments.

The report is supported by 30 comprehensive Exhibits that examine line counts, revenues, business and residential analysis, bundling, and provincial and city-specific data.



 

 

 


 

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